Senior Terminal Operation System (TOS) Consultant and Business Analyst

DSP AMERICA is part of the Swiss based DSP Group, an IT and consulting services Company with more than 40 years’ experience. DSP provides worldwide software and operations management solutions to the shipping, port, and intermodal transportation industry. We maintain a special focus on process and equipment automation, optimization, software integration, support, and project management.

DSP is a certified professional service and training partner of Kaleris (formally NAVIS LLC). The DSP team is composed of highly experienced analysts, project managers, and software Engineers who value strong cohesion, great autonomy, and have unique professional experience in IT and operations consulting.

DSP is searching for a Senior Terminal Operation System (TOS) Consultant and Business Analyst to work in it’s American branch and will report to the DSP Director of Professional Services. This position is open for remote work to all people with a regular work permit in the USA. We request the candidate to be prepared for frequent travelling to customers in the Americas and occasionally worldwide.

JOB DESCRIPTION

The candidate shall have the appropriate skills, after a short onboarding period and under the coordination of a DSP senior project manager, to provide DSP customers with the following services:

·         TOS configuration, optimization, and implementation

·         TOS Training

·         Quality Assurance and Integration Testing

·         Business Process Mapping and documentation

·         Analysis and Optimization of Terminal Processes

·         Automation Integration Strategy and Design

DSP strongly believes in the skills and potential of our employees. We encourage an autonomous and proactive approach to assigned tasks, in the context of a mutual relationship of trust and commitment. Once the candidate proves to have strong independent consulting skills for DSP customers with regards to their business, this Sr TOS Consultant may ascend to a Project Manager role.

SELECTION CRITERIA

The candidate for this role will be selected based on the following criteria:

DEGREES AND STUDIES

·        Bachelor or Masters in IT, Business, or Engineering

·        Knowledge of IT architecture and automation

·        Knowledge of Container Terminal Operations

WORK EXPERIENCE

The candidate shall ideally have at least 10 years’ experience working with international business in the following areas

·        Logistics, marine port operations, or the shipping industry

·        Configuration, Training and Tuning of Container Terminal Systems (TOS)

·        Container Terminal Equipment or Process Automation

SOFT SKILLS

The Candidate shall have strong skills in human relationship, diplomacy, ability to interact and communicate with different international cultures, an aptitude for problem-solving, and the ability to work in full autonomy, with commitment, passion and flexibility.

Essential personal skills:

·          Working with precision, attention to detail, and thoroughness

·          The ability to manage stress while treating every person and situation with diplomacy and respect

·          Strong listening and communication skills

·          Training and presentation skills

·          Able to analyze and design processes to find solutions

·          Written and documentation skills

·          Driven towards solutions and improvement

ADVANTAGES

Not required, but an advantage if the candidate has:

·         NAVIS N4 certification

·         A certification in Project Management

·         Knowledge of Spanish language, oral and written.

LOCATION

The candidate will be employed by DSP AMERICA and will work from his/her home residence. However, must be able to travel frequently within the US and sometimes worldwide. The candidate will have the flexibility to sometimes work on different timezones.

WE OFFER

A competitive salary and compensation with benefits, a challenging and unique environment, and opportunities for international exposure with career growth.

If you are interested, please send your resume and any other related documentation to the following email address: career@dsp.team